![]() If the drive is mounted, the left-hand pane of the Finder window shows the drive with an eject arrow next to it. Consult your operating system documentation for information on mounting the drive to your device. On a Mac, NAS drives and other network drives must be mounted to your device in order for the CrashPlan app to access them. Therefore, we cannot predict performance problems or other issues that may arise from use of particular NAS devices. ![]() If the amount of data on your NAS device exceeds 1 TB, see Adjust CrashPlan app settings for memory usage with large backups (CrashPlan for Small Business). The CrashPlan app can struggle to back up NAS devices containing many terabytes of storage.To minimize the number of these files, change the default Backup changes every setting from 15 minutes to one hour and deselecting the Back up open files setting. ![]() Locked or open files may not be backed up reliably.
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